Dunboyne Castle Hospitality Limited is committed to protecting and respecting your privacy.
Information we may collect from you
We collect personal data from you which you volunteer when you provide such personal data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.
We may collect and process Data. Including the following the course of providing services to you, which could contain your personal data:
Your full name; your address; your various email addresses; your various phone numbers including mobile phone numbers; your nationality; financial information about you, including your bank account details, credit card details or other payment details; details of contracts you have entered with third parties for us to provide services to you; details of your relationship to other parties; details of your membership of professional or other organizations; your date of birth; details of your children or other relations; medical details, including details of allergies; details of your car registration number; details of your driving license; details of your passport and other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing accommodation, gym, leisure, retail or food related services to you. We may also process other data, which is not personal data. When you access our website or Wi-Fi facilities, your devices browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.
Security and where we store your personal data
We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information that you will supply will not be intercepted while being transmitted to us over the Internet. We will continue to revise policies and implement additional security features as new technologies become available. The transmission of information via the internet is not completely secure and may involve the transfer of data to countries outside of the European Economic Area (EEA). This occurs typically through the use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered to us through the Cloud. We do not however authorise any third party to use your personal data for their own purposes. Non EEA countries may not provide an adequate level of protection in relation to processing your personal data. By submitting your data, you agree to this transfer, storing, and processing. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.
Uses made of your personal data
We use your personal data that we hold:
• In our legitimate interest of advertising our services, provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes (our list of services below);
• To carry out our obligations arising from any contract entered into between you and us;
• In our legitimate interest of advertising our services, provide details of any loyalty scheme or promotion;
• To comply with legislation and/or
• To notify you about changes to our services.
List of services
• Restaurant, bar service and other food related services
We may use your data to send you information relating to our services, events and products that may be of interest to you.
If you do not want us to use your data in this way, please notify us to that effect.
We keep your Data for varying periods according to our Retention Schedule.
Disclosure of your information
We may disclose your Data to third parties who provide a service to us or in the event that we sell or buy any business or assets, in which case we may disclose your Data to the perspective seller or buyer of such business or assets or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers.
Some jurisdictions may not have adequate safeguards for the protection of personal data, and where this is the case we comply with chapter 5 of the General Data Protection Regulation (“GDPR”) to provide an alternative method of safeguarding your personal data.
Links to other sites
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any data to those websites.
Your rights as an individual, under EU Law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below:
1. The right to access data relating to you (‘access right’).
2. The right to rectify/correct data relating to you (‘the right to rectification’)
3. The right to object to processing of data relating to you (‘right to object’)
4. The right to restrict the processing of data relating to you (‘right to restriction’)
5. The right to erase/delete data relating to you (‘right to erasure’)
6. The right to ‘port’ certain data relating to you from one organization to another (‘right to data portability’)
The controller for the purposes of GDPR is Dunboyne Hospitality trading as Dunboyne Castle Hotel & Spa
Changes to this policy
We reserve the right to change this Policy from time to time in our sole discretion. If we make any changes, we will post these changes here so you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this Policy as modified.
Questions, comments, requests and complaints regarding this Policy and the information we hold are welcome and should be addressed to us at firstname.lastname@example.org
All requests will be dealt with promptly and efficiently.
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What types of Cookies may be used on our website?
Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or page navigation. The website can’t operate without these cookies enabled and are therefore compulsory. They may be set automatically when pages load.
Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited. This information is then used to help improve the site and subsequently our visitor experience. These cookies don’t collect information that personally identify a visitor.
Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our user experience. They may also be used to provide services they have asked for such as watching a video or commenting on a blog.
Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before and this information is shared with other organisations such as advertisers. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third-party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites. Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/
We may install third party cookies on our website. Third-party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this is known as a third-party cookie.
Examples of third-party cookies that may be used on this site:
Google AdWords: collects statistical information about use and conversion.
Google Remarketing: allows advertising to users who have visited the site.
Facebook: social media sharing.
Triptease: This cookie is used to get comparative prices with the Online Travel Agents to perfect the booking experience. To view their privacy and cookies policies please visit:
Cookies used by us enable us to improve our website and to deliver a more personalised service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact us.
If you don't want to receive cookies, you can modify your browser settings; the Help function within your browser explains how to change these settings. You can also visit www.aboutcookies.org, which contains comprehensive information on how to manage cookies on a wide variety of desktop browsers.